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What to Expect

We are a fear-free veterinary practice, which means we prioritize your pet's emotional well-being just as much as we prioritize their physical well-being. We want to ensure your pet feels safe and secure while we tend to their physical body. This approach fosters a slower, more in-depth approach to veterinary care.

Explore Our Process

Arrival

Our hospital has a large, spacious parking lot, so parking stress won't be part of your visit to our facility! We have a large grassy area that serves as a perfect last-minute potty spot for our canine patients. Once inside, we have a streamlined check-in process that limits your pet's time in the lobby and strives to get you settled into an exam room just moments after arriving. If your pet has a difficult time in the lobby, we invite you to hang tight in your vehicle. Call us upon arrival, and we'll alert you when we have your room ready for you!

Exam

Once you and your pet are settled in an exam room, one of our veterinary technicians will come in to gather a history and take your pet's vitals. Together, your technician and doctor will perform a full physical exam in the room with you, evaluating each of your pet's body systems. Together, you'll discuss a treatment plan for the visit.

Treatments

Once you and your medical team have decided on a treatment plan for the visit, your technician will begin performing the agreed-upon treatments. Typically, these treatments are done outside of the exam room in our treatment area. For some of our patients, it's most comfortable for everything to be performed in the exam room, which we are more than happy to accommodate.

Next Steps

Once treatments are complete, your doctor and technician will gather any go-home items such as medications, compile a discharge plan, and meet with you to go over all at-home instructions. We will carefully outline all the information you need to continue care for your pet following your visit. If any follow-up visits are needed, we will schedule them at this time. In the days following your visit, we will check in with you about your pet's progress and well-being.

Checking Out

For your convenience, all forms of payment can be processed in your examination room with no need to wait in the lobby after your visit. We aim for stress-free from start to finish!

Epping Road Veterinary Hospital